Smart objectives are considered to be:-
- S – Specific
- M – Measurable
- A – Achievable
- R – Realistic
- T – Time Bound
Smart objectives is what we normally try to (or should try to) define before we commit to delivering a project. That’s the theory.
However through experience we also realise that certain projects of customers in our local market are more “learn as you go” type and customers are sometimes content to take us in on a project even though they’re not really clear about the objectives. Then it is up to mutual trust and understanding that we build IT solutions from the bottom up defining and achieving small targets at a time.